Privacy Policy

1. Information We Collect

We collect information in a few different ways depending on how you use the Services.

• Information you provide, such as name, email address, account credentials, support requests, or survey responses.
• Sensor and device data, such as air quality readings, device identifiers, and diagnostic logs from Sunflower hardware.
• Usage data, including features you use, app interactions, and pages viewed on our websites.
• Location data if you choose to enable location-based features (e.g., to contextualize air quality readings).
• Payment and transaction details if you purchase products or subscriptions (processed by payment providers).

2. How We Use Information

We use information to:

• Provide, operate, maintain, and improve the Services.
• Deliver insights, notifications, and support related to air quality data.
• Communicate with you about product updates, account matters, or service changes.
• Process payments and fulfill orders.
• Protect against misuse, fraud, and security incidents.
• Comply with legal obligations and enforce our terms.

3. How We Share Information

We do not sell your personal information. We may share information with:

• Service providers that help us operate the Services (hosting, analytics, customer support, payment processing).
• Partners you explicitly connect to the Services (for example, if you opt into a third-party integration).
• Authorities or other parties when required by law, to protect rights, or prevent harm.

4. Data Retention

We retain personal information for as long as needed to provide the Services and for legitimate business or legal purposes. You can request deletion of your account or data at any time, and we will honor requests subject to applicable law and required retention periods.

5. Your Choices and Rights

Depending on your location, you may have the right to access, correct, export, or delete your personal information. You can also opt out of non-essential communications or disable location services via your device settings.

6. Children's Privacy

The Services are not directed to children under 13 (or the minimum age required in your jurisdiction), and we do not knowingly collect personal information from children without parental consent.

7. Security

We use administrative, technical, and physical safeguards designed to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

8. International Transfers

If you access the Services outside of the United States, your information may be transferred to and processed in the United States or other countries. We take steps to ensure appropriate safeguards are in place.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version here and update the "Last updated" date above.

10. Contact Us

If you have questions or requests regarding this Privacy Policy, email us at support@thaasa.com.